When it comes to ground transportation, Amtrak flies over Greyhound

The lead engine of an eastbound California Zephyr train dwelling at Grand Junction, Colo., on Friday, March 6, 2020.

The lead engine of an eastbound California Zephyr train dwelling at Grand Junction, Colo., on Friday, March 6, 2020.

I’ve been spending more time on Reddit lately, as the discussions there seem more lively and engaging than what’s available on X/Twitter or Facebook (although Threads has been surprising me lately). As I surf the subreddits, I chime in from time to time.

Since many of these responses are geared to be informational, I figure it would be useful to reproduce them here. (I will also note that my musings get more views on Reddit, but I do enjoy keeping a blog after all these years.)

On the r/Amtrak subreddit, someone asked what was better — Amtrak or Greyhound? Considering that it was a train-focused forum, nearly all of the responses favored the train (although many don’t have rose-colored glasses and are more than willing to point out problems with America’s Railroad).

Passengers wait to board a Greyhound bus at the Oceanside Transit Center in Oceanside, Calif., on Tuesday, Dec. 27, 2022.

Passengers wait to board a Greyhound bus at the Oceanside Transit Center in Oceanside, Calif., on Tuesday, Dec. 27, 2022.

Here’s the bulk of my response:

All things being equal, almost any train including Amtrak is usually going to be a better experience than Greyhound/FlixBus. Amtrak is usually a pleasant journey with a few frustrations. Greyhound is usually an exercise in frustration that manages to get you from point A to point B.

Of course, this is a Amtrak subreddit, so responses will likely favor the train.

FlixBus/Greyhound has sold off most of their station buildings, so you’re often waiting curbside for a bus on initial departure or transfers — even in big cities. Amtrak has some of those stops but bigger cities usually have station buildings (which range from spectacular to merely serviceable).

The experience onboard the train is going to be a huge step up from the bus. While bus accommodations have taken a step up in recent years with Wi-Fi, power outlets, etc., most of those are also on Amtrak (Wi-Fi varies). On the train, it’s far easier to walk around and between the cars (while you’re usually stuck in your seat on the bus).

Trains have windows so you’ll be able to catch the sights. In the cities, you’re often seeing people’s backyards or the industrial areas of town. It’s definitely different from being in the No. 2 lane on a 8-lane expressway. Amtrak often shines outside of the city, as the train sometimes goes to areas hard to reach by car. In the west, Surfliner, Capitol Corridor and Coast Starlight run along the water in places and the views are spectacular (but it’s not along the entire route). Many of the Western routes, like Empire Builder and California Zephyr, have great views.

There’s often food aboard the train available for purchase in the cafe car. Long-distance trains often include a diner car with full meals (primarily for sleeper car passengers, but it’s sometimes offered to coach passengers). A bus will usually make meal stops, but it’s not really the same.

Many long-distance trains have lounge cars where people can relax, sightsee and chat with friends and strangers. The train is usually a better social experience — people who want to chat with others will usually be in the common areas, people who don’t are often back at their seats.

For both services, the nature of passengers can vary. Both services often serve cities that are inaccessible by other modes of mass transportation. Economically, the bus is usually cheaper and can draw passengers who need to save money. The train can have those passengers, but there are also people who are paying considerably more for sleeping accommodations (and may have higher expectations for their trip).

The nature of on-board staff can also vary. I really haven’t had either a bad Amtrak or Greyhound staff experience, but I’m sure that those are out there. With the bus, you’re usually just dealing with the driver, but Amtrak can have many more people — car attendants, conductors, cafe staff, etc.

The bus does have a bathroom, but I don’t know who would want to use it unless it’s urgent. The train bathrooms aren’t always top-notch, but there’s usually at least two per car including a larger accessible restroom.

I hope this helps. Good luck planning your journey!

My first head-to-head comparison between Amtrak and Greyhound was in Northern California. I needed to get from Chico to the Bay Area on short notice and I opted for the bus because it had the better departure time.

The bus got the job done but there was a long transfer in Sacramento at a crowded and aging depot building (that’s since closed after a new building opened north of downtown). When the train arrived in Oakland, the station building wasn’t in the best part of town and the building had clearly seen better days. That building has since closed and was being used for underground raves, according to The Oaklandside.

The return trip was slightly better, although the driver I think struck a sign and then was sideswiped by a vehicle in a left-turn lane. We had to wait for the police to take a report.

An Amtrak California bus loads passengers at the Chico train station on Saturday, Aug. 2, 2014.

An Amtrak California bus loads passengers at the Chico train station on Saturday, Aug. 2, 2014.

By comparison, the train was a vast improvement. There was only one train per day through Chico, but it was supplemented by three buses to connect with trains in Sacramento and Stockton. The transfers are timed, so you’re not waiting for a long time to board the train (although there’s some additional waiting time on weekends and holidays). Plus, if a train was late, buses would wait for it to arrive (the opposite is _not_ true, trains don’t wait for buses).

The stations were in better repair and the on-board experience was stellar with large windows, wide open seats and a cafe car for snacks and beverages.

In the bistro car with available food and drink on an Amtrak Cascades train en route to Seattle on Thursday, April 18, 2019.

In the bistro car with available food and drink on an Amtrak Cascades train en route to Seattle on Thursday, April 18, 2019.

That experience set the tone for most of my bus and train journeys in subsequent years, and I tried to prioritize travel on trains instead of buses.

Part of that may be due to the California state government subsidizing Amtrak services, including buses, to create a robust intercity transit network in the state. However, it generally works pretty well, even if they rely on buses to connect Los Angeles with Bakersfield and the Central Valley.

The other part of it may be due to the crumbling intercity bus networks. Greyhound was the bigger player, but they’ve since been bought out by Flixbus. Other companies have tried to enter the market, like Megabus, but they haven’t necessarily built much traction.

The Greyhound/Flixbus network has been getting a bit patchier with some potentially key routes getting the ax (like between Salt Lake City and Reno, Nevada) and others being outsourced to partner agencies. For example. Salt Lake Express handles Greyhound trips between Las Vegas and Salt Lake City.

Compounding the problem for passengers is that Flixbus/Greyhound has been leaving and selling many of their station buildings. That station in Oakland has been swapped with a curbside stop at the West Oakland BART station. That’s all well and good unless the weather’s atrocious or just darn hot/cold.

I saw some of this firsthand when I needed to travel from San Diego to Salt Lake City after the Southwest Airlines meltdown in December 2022. The train, even if it had been available, wasn’t a great option — I would’ve had to get from San Diego to Sacramento and then take another train from there to Salt Lake City. I’ve done similar routings before but it would take a lot of time.

Thankfully, Greyhound was an option, but it was a 21-hour schlep that included four buses. At one point, my first bus visited Los Angeles Union Station en route to Glendale. I waited for a transfer at Glendale … to go back to Union Station. I would’ve preferred to get off at Union Station (where I know a good restaurant or two), but I didn’t want to run the risk of having my reservation canceled due to not transferring at the correct station.

The journey wasn’t too bad, although it was long, the power outlets generally didn’t work and I wasn’t able to get much sleep. Plus we kept visiting train stations and airports offering arguably better modes of transportation.

Oh, the bus driver struck a stop sign in a darkened parking lot in Barstow. Hitting signs — a proud Greyhound tradition.

At the end of the trip, we arrived at Salt Lake International Airport — apparently the downtown Salt Lake Central Station was no longer the primary stop. In fact, it would’ve cost an additional $120 to take a shuttle from the airport to a curbside stop downtown … somewhere. Thankfully, my car was already at the airport, so I could just go home after the ordeal.

The Salt Lake Express bus stop at Salt Lake International Airport on Dec. 28, 2022.

The Salt Lake Express bus stop at Salt Lake International Airport on Dec. 28, 2022.

Ultimately, riding either the bus or train can be something of an off-beat adventure. I’ve struck up conversations with people on both modes of transportation, although it’s slightly easier to do that on a train when you can walk around. During the long trip home in 2022, I was able to use Google Translate to help guide a young man in Las Vegas that primarily spoke in Spanish.

Both are mostly safe, although there was one crowded Greyhound trip where I had to sit next to a man who seemed angry and twitchy, but nothing happened. (And, to be fair, I met someone traveling home on the train after being released from prison. He seemed fine, but I was a little cautious.)

While I would rather be on a train, the bus still has some appeal, especially when it came to last-minute travel that was often affordable and visiting destinations that aren’t frequented by plane or train. As routes and stations fall away, any possible allure of the bus fades and some of the ties that help bind us together as a nation weaken.

New Muni map offers cleaner design, but misses key info

A side-by-side look of the the old and new Muni maps.

A side-by-side look of the the old and new Muni maps.

The San Francisco Municipal Transit Authority launched a Muni service increase over the weekend. Called Muni Forward, the changes included a new map that offers a cleaner, more readable perspective of the bus, light-rail, streetcar and cable car routes, but I’m wasn’t happy. Most of the following post is adapted from a comment I left on the SFMTA site.

I suppose it’s nice that it’s a cleaner presentation, but there are so many things missing from this new map compared to the last version. As someone who is only a frequent visitor, I appreciated being able to orient myself with the Muni map by comparing routes with landmarks that I’m either near or where I would like to go. Most of that is gone with the new map.

To give a recent example, I wanted to visit the first weekend of the Cherry Blossom Festival in Japantown. I knew the general location and the route, but I was much more comfortable telling my traveling companion where we were going when I could point it out on the transit map at the nearest shelter.

A side-by-side comparison of how Japantown is depicted in the old and new Muni maps.

A side-by-side comparison of how Japantown is depicted in the old and new Muni maps.

I couldn’t do that with the new map. There’s no neighborhood labels, even for the more commonly known ones (including Chinatown). If I wanted to know where Haight-Ashbury, North Beach, Castro and Mission were located, I couldn’t easily know for sure with the new map. While major streets are identified, the names of many smaller streets are omitted.

If I wanted to go to a specific place in the Presidio, like Fort Point, Crissy Field or the Walt Disney Family Museum, I could easily find those locations before whereas this new map of the Presidio is a relatively blank, green canvas. The new map is even missing the Palace of Fine Arts, which is one of the most-common sights in the city.

A side-by-side comparison of how the Presidio is depicted in the old and new Muni maps.

A side-by-side comparison of how the Presidio is depicted in the old and new Muni maps.

The map does have some advantages. Even looking at my examples, the map is easier to read and discern information about transit routes. It’s easier to follow some routes and determine when some limited-stop Rapid routes don’t stop for boardings and alightings.

Perhaps the map doesn’t need to provide as much information as it used to. After all, we’re in a world of smartphones, where most knowledge is available near instantaneously. Even before that, there were tourist guides and maps in multiple languages to guide people through this city.

However, cellphone batteries die and people don’t always have tourist guides on hand. Tourist guides and maps also tend to focus on the most popular or common, whereas the old map featured playgrounds, museums, community centers, even pier numbers.

I don’t know what the priorities were for this new map, but it doesn’t seem as user-friendly as it could be for tourists, visitors to the city or residents traveling to new neighborhoods. It’s missing many of the landmarks and detail that give much of San Francisco its vibrant identity. The map is ultimately a disservice to many transit users and will force them to turn elsewhere for less-optimal solutions.

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